Terms and Conditions
Welcome to Redworth Hall Hotel. These Terms and Conditions govern your use of our website and the services we provide. By accessing our website and making a reservation, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.
1. Reservations and Payments
- Reservations can be made through our website or by contacting our reservations team.
- A valid credit card is required to guarantee your booking. Full payment may be required at the time of booking or upon check-in, depending on the rate plan selected.
2. Cancellations and Refunds
- Cancellations must be made in accordance with the cancellation policy specified at the time of booking.
3. Check-in and Check-out
- Check-in time is 3:00 PM, and check-out time is 12:00 AM. Late check-out may be available upon request but is subject to availability.
4. Guest Conduct
- All guests are expected to conduct themselves in a manner that does not disrupt the enjoyment of other guests.
- Redworth Hall Hotel reserves the right to remove any guests who do not comply with our conduct standards without refund.
5. Liability
- Redworth Hall Hotel is not liable for any loss or damage to personal property or for any injury sustained by guests during their stay.
- Our liability is limited to the extent permitted by law.
6. Changes to Terms
- We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on this page. Your continued use of our services constitutes your acceptance of the updated terms.
7. Governing Law
- These Terms and Conditions are governed by the laws. Any disputes arising from these terms will be resolved in the courts.
8. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us at:
Address: Redworth Hall Hotel
Surtees Road
Newton Aycliffe
County Durham
DL5 6NL
United Kingdom